In my book, The Ultimate Guide to List & Sell Commercial Investment Property, in the chapter on Delegating Your Way to Success (chapter 5), I share some essential tips to help you navigate the world of hiring an assistant. After you’ve decided whether you’re going to hire an in-house assistant, or one that works remotely, and after you’ve writtten a job description and conducted a screening interview, the most important step is to set mutual expectations with the person you plan to hire.
It is a separate and important step. Discuss questions such as:
- How do you win with me?
- How do I win with you?
- How do you lose with me?
- How do I lose with you?
- How do you want me to handle sensitive situations with you?
- This is how I want you to handle sensitive situations with me, and so on
Discuss all the scenarios that might arise, and then write down and sign the agreed-to expectations, just as you did with the job duties. The point is you want to avoid possible misunderstandings. If you do this, chances are you will have a good relationship with this person. And then it is all about training and leading them. To help you with this process, below you will find a link to the form I use when hiring, to set mutual expectations. Click here to download.
For more tips on delegating, and other key componenents to getting a successful start in Commercial Real Estate, click here