Refund/Cancellation Policy

Courses

For registrations cancelled within 12 months of the event, the course fees will be refunded — minus a 20% processing fee.  No refunds are issued for cancellations within 48 hours of the event.  No-shows may have the option of attending another session within the 12 month period.

Coaching Program 

Customers who sign up for any coaching program are allowed a 100% refund at any time for any reason up until completion of first coaching call with Michael Simpson (or any coach authorized byThe NCREA).  No refunds are issued once any of the following have taken place:

  • a coaching call with Michael Simpson or any authorized NCREA coach has been completed
  • customer has received an User ID and password to the Members Only section of the Back Office.

This no refund policy applies to any and all charges agreed to herein and or any future additional charges agreed upon for payment plans.